Return, Exchange or Replacements

Returns

We gladly accept returns for unused and undamaged products in their original packaging within 30 days of receipt. Please ensure the packaging is intact, and the product shows no signs of use.

Shipping Costs: Customers are responsible for return shipping costs unless the item is deemed defective by Espresso Gear AB. In such cases, we will provide a return label. Please note that an administration fee may apply for processing returns.

To initiate a return or exchange, submit a request or email us at [e-mail]. Our customer service team will guide you through the process.

Refunds: Approved returns will be refunded to the original payment method. Please allow up to 2 weeks for the refund to reflect in your account.

Exchanges

If you’re not fully satisfied with your purchase or need a different item, we’re happy to help!

To request an exchange, submit a request or email us at [e-mail]. Our team will assist you in returning the original item and arranging your exchange.

Shipping Costs: Customers are responsible for shipping costs unless the item is deemed defective. In such cases, a return label will be provided.

Exchanges

If you’re not fully satisfied with your purchase or need a different item, we’re happy to help!

To request an exchange, submit a request or email us at [e-mail]. Our team will assist you in returning the original item and arranging your exchange.

Shipping Costs: Customers are responsible for shipping costs unless the item is deemed defective. In such cases, a return label will be provided.